The Challenge
Our client is a leading electrical appliances manufacturing & distribution organization. Its main domains are lighting, consumer durables, engineering and projects. Lighting includes lamps, tubes and luminaire. It required an IT infrastructure expert for end-to-end IT managed services across 75+ branches with 5000+ end-users and over 6500 assets.
Vertical
Manufacturing
Practice
Infrastructure
Demand
For Trusted IT Service Provider
Decreased
Operational Efficiency
Ineffective
Asset Management
Our Approach
We approached our client’s business challenges by implementing on-premise ManageEngine with on-site and off-site service desk. We deployed 51 on-site resources in Mumbai and others across India. Along with an effective asset management, we provided daily, weekly, monthly and quarterly reviews. We committed AMC support for EUC devices with exclusive shared inventory.
Benefits
The client benefited by relieving from daily transactions. As its trusted IT service provider, we owned the asset lifecycle support from deployment to disposal. We ensured uptime availability with continual improvements and increased operational efficiency.
Trusted
IT Service Provider
Relieved
From Daily Transactions
Complete Control
Over Asset Management
Why Inspirisys is the Best IT Infrastructure Managed Service Provider?
Our managed services give customers the flexibility to focus on their core business rather than handling daily operations and technology issues. The core tenets of our managed services are centred on managing SLAs across business functions, infrastructure and IT operations.
Technology Partners
Find Out How We Helped Our Client
How We Help Our Clients
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