IT Infrastructure Managed Services

Our client is a leading electrical appliances manufacturing & distribution organization. Its main domains are lighting, consumer durables, engineering and projects. Lighting includes lamps, tubes and luminaire. It required an IT infrastructure expert for end-to-end IT managed services across 75+ branches with 5000+ end-users and over 6500 assets.

Demand

For Trusted IT Service Provider

Decreased

Operational Efficiency

Ineffective

Asset Management

Our Solutions & Approach

We approached our client’s business challenges by implementing on-premise ManageEngine with on-site and off-site service desk. We deployed 51 on-site resources in Mumbai and others across India. Along with an effective asset management, we provided daily, weekly, monthly and quarterly reviews. We committed AMC support for EUC devices with exclusive shared inventory.

Benefits

The client benefited by relieving from daily transactions. As its trusted IT service provider, we owned the asset lifecycle support from deployment to disposal. We ensured uptime availability with continual improvements and increased operational efficiency.

Trusted

IT Service Provider

Relieved

From Daily Transactions

Complete Control

Over Asset Management

Technology Partner

Why Inspirisys is the Best IT Infrastructure Managed Service Provider?

Our managed services give customers the flexibility to focus on their core business rather than handling daily operations and technology issues. The core tenets of our managed services are centred on managing SLAs across business functions, infrastructure and IT operations.

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Hybrid End User Management Services

Our client is a global automotive component manufacturer with 35 manufacturing facilities and 11 engineering centers in 10 countries across 3 continents. The client IT team was facing uptime challenges due to a de-centralized delivery model with a high dependency on people resulting in frequent downtime. The existing service delivery model was inflexible, rigid, and impacting 3000 users across 28 locations in India. The customer wanted a cost-effective, superior service delivery framework to achieve zero production impact.

Remote Infrastructure Monitoring for Uninterrupted IT Operations

Our client is a 25 years old organization, trusted by customer-centric brands for architecting, implementing, and managing Contact Centers and Customer Experience (CX) solutions. The firm experienced reduced IT infrastructure availability and high costs of downtime. As the IT operations are often interrupted, the organization envisioned gaining maximum infrastructure uptime with proactive monitoring.

Remote Infrastructure Management Services

Our client is a private non-banking company offering finance schemes for commercial vehicles & construction equipment with 49 branches in Tamil Nadu, Kerala, Karnataka and Andhra Pradesh. They were looking for a reliable and flexible managed services partner to support & manage their critical infrastructure in DC and the DR Services.

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