Hybrid Data Center Managed Services

Our client is a 25 year-old multinational organization which excels in the field of architecting, implementing, and managing Contact Centers and Customer Experience (CX) solutions. Their contact center services support over 200 customers, 6 network operation centers (NOCs), 11 in-country PoPs and 30 customer locations. They were looking to lower their cost of operations, reduce down time, and improve their response times.

Lower

cost of operations

Reduction

of down time

Improvement

of response times

Our Solutions & Approach

We empowered the client with 24x7 IT Infrastructure monitoring along with the management of server/virtual (900),storage, network and backup. We also provided them with a robust ITIL-based service delivery framework and a hybrid support model. We included skilled IT resources (L1and L2) at our Chennai and Bangalore locations to provide remote support for their overseas locations.

Benefits

99.9% Uptime for Production Infrastructure
98% Patch Maintenance
Reduced IT Operational Costs
Quicker Resolution Times

99.9% Uptime

for Production Infrastructure

98%

Patch Maintenance

Quicker

Resolution Times

Why InspiriSYS is the Best Hybrid Data Center Managed Service Provider?

While there is a need to provide 24x7 service availability, it is challenging for enterprises to manage disparate technologies, complex applications and a fast evolving ecosystem. High availability of the IT infrastructure and applications is critical for seamless and real-time information sharing across departments to deliver efficient services. Our Data Centre Services ensure high availability and reliability, apart from quick and error-free resolution to ensure a flawless performance while keeping costs in control. Our services provide comprehensive support to enterprises that span the entire gamut of tasks required to set up and run a Data Center.

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Managed Services for an International Hardware and Firmware Company

Our Client is an international hardware and firmware company with offices in the USA, Taiwan, India, China, Japan, Korea, Hong Kong and Germany. They have been partners with Intel for over 25 years, with 70% percent of all server platforms powering up with their software. The client was looking for a Managed Services Provider to manage and transform global network and security services spanning Cisco Switching, Routing, Wireless, FortiGate-SDWAN and PaloAlto. Inspirisys was selected by one of the Big 4 accounting firms as their vendor of choice.

Managed Data Center Services

Our client is a technology consulting and digital solutions company with 593 patents filed for 53 of the global top 100 Engineering R&D spenders. They were looking for an experienced partner to manage one of their smart city projects in Maharashtra. The organization required end-to-end 24/7 support to ensure maximum data center uptime.

IT Infrastructure Managed Services

Our client is a leading electrical appliances manufacturing & distribution organization. Its main domains are lighting, consumer durables, engineering and projects. Lighting includes lamps, tubes and luminaire. It required an IT infrastructure expert for end-to-end IT managed services across 75+ branches with 5000+ end-users and over 6500 assets.

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