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Customer stories

Managed Services for an International Hardware and Firmware Company

Our Client is an international hardware and firmware company with offices in the USA, Taiwan, India, China, Japan, Korea, Hong Kong and Germany. They have been partners with Intel for over 25 years, with 70% percent of all server platforms powering up with their software. The client was looking for a Managed Services Provider to manage and transform global network and security services spanning Cisco Switching, Routing, Wireless, FortiGate-SDWAN and PaloAlto. Inspirisys was selected by one of the Big 4 accounting firms as their vendor of choice.

Monitoring

of Core Version technology

Remote Operations

and Management

SLA Compliance

& Governance

Managed Services for an International Hardware and Firmware Company

Our Solutions & Approach

We used a Shared Resource Monitoring and Management model for resource deployment. We ensured smooth delivery of resources using a PRTG Network Monitor-Paessler, an IGSC Services Desk Ticketing Tool and FortiAnalyzer/FortiManage. We deployed these services to over 200 Network and Network Security Devices.

Benefits

  • Remote Shared Delivery Model Reducing Overall TCO
  • Onsite Resource Reduction Resulting in Cost Optimization
  • Global Network Availability in a Single Dashboard
  • Security Compliance ISO27000 Readiness
1

Remote Shared

Delivery Model

2

Onsite Resource

Reduction

3

Global

Network Availability

Why Inspirisys is the Best Test Automation Services Provider?

Our Managed Services offerings give customers the flexibility to focus on their core business while we handle their day-to-day operations and technology issues. We provide remote IT solutions including Onsite, Remote and Hybrid Infrastructure Management – shared and dedicated – for ensuring SLA-based availability, accurate tracking and utilization of IT assets, with tiered response and resolution models. We are a one-stop shop for all your Managed services’ needs.

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Managed Data Center Services

Managed Data Center Services

Our client is a technology consulting and digital solutions company with 593 patents filed for 53 of the global top 100 Engineering R&D spenders. They were looking for an experienced partner to manage one of their smart city projects in Maharashtra. The organization required end-to-end 24/7 support to ensure maximum data center uptime.
Remote Infrastructure Monitoring for Uninterrupted IT Operations

Remote Infrastructure Monitoring for Uninterrupted IT Operations

Our client is a 25 years old organization, trusted by customer-centric brands for architecting, implementing, and managing Contact Centers and Customer Experience (CX) solutions. The firm experienced reduced IT infrastructure availability and high costs of downtime. As the IT operations are often interrupted, the organization envisioned gaining maximum infrastructure uptime with proactive monitoring.
Remote Infrastructure Management Services

Remote Infrastructure Management Services

Our client is a private non-banking company offering finance schemes for commercial vehicles & construction equipment with 49 branches in Tamil Nadu, Kerala, Karnataka and Andhra Pradesh. They were looking for a reliable and flexible managed services partner to support & manage their critical infrastructure in DC and the DR Services.

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