Client and their Business Need
The client is one of the premier shipping lines in India, owns, and operates around one-third of the Indian tonnage, and has operating interests in practically all areas of the shipping business; servicing both natural and international trades.
Inspirisys Solution
- Inspirisys end-to-end DC Infra support services
- In house tool for ticket management
- On-site and Off-site service desk
- On-site resource for DC Infra support
- OEM back aligned and Inspirisys delivered device uptime support
- Shared resources services for office locations
- Weekly, Monthly, Quarterly reviews
Business Results
- High quality IT services for business critical DC Infra
- Customer relieved from day-to-day transactions and operations
- DC asset lifecycle support
- Uptime availability and continual improvements
- Business continuity and availability support
- Smooth business operations
