Inspirisys-Facebook-Page

Menu

Customer stories

Digital Banking Kiosk Solution

Our client is a major private sector bank headquartered in Kerala, India. Their traditional banking system had increased the customer waiting time which in-turn took an adverse impact on the customer experience. They wanted to automate the account opening procedures, cash deposits & withdrawals, cheque deposits, and passbook entries.

Prolonged

Customer Waiting Time

Dipped

Customer Experience

Inefficient

Operating Models

Digital Banking Kiosk Solution

Our Solutions & Approach

Inspirisys proposed self-service digital banking kiosks that offer customers, choice & flexibility to carry out their transactions at a more convenient channel. We approached their challenges with cheque deposit kiosk integrated with bulk cash acceptor, passbook printing kiosk and account opening kiosk with a complete software solution. Also, we incorporated Kiosk application software with core banking solution, UDAI server for e-KYC or Aadhar authentication, NSDL server for PAN verification, ATM connect 24 Switch, BPM, CRM modules and CTS application server. We offered convenience to the banks’ customers to bypass teller lines and swiftly complete typical branch transactions such as account opening, passbook printing, and cheque deposit.

Benefits

  • The client benefited from the complete modernized and automated digital banking solution. We helped them to enhance their customer experience and bridged the gap between their online and branch banking services.
1

Enhanced

Customer Experience

2

24x7

Impeccable Service

3

Reduced

Operational Overheads

Why Inspirisys is the best digital kiosk solutions provider?

Our highly specialized digital kiosk experts surround every aspect of the kiosk built-with on-demand features and functionalities. With our vast experience in providing kiosk solutions across various verticals, we deliver best-fit customized digital kiosks to enterprises across various industries.

CBS System Migration

CBS System Migration

Our client is a leading private commercial bank focused on Small and Medium Enterprises (SMEs) in Bangladesh. The largest global non-government organization is one of the parent companies of this bank, apart from International Finance Corporation, the private sector arm of The World Bank. The bank accumulates funds from urban deposits and disburses them to rural banks with the objective of uplifting SMEs. In 2013, the client decided to migrate to the Finacle Core Banking Solution (CBS).
Web-based Pension Processing Solution

Web-based Pension Processing Solution

Our client is one of the oldest and largest commercial banks in India with a network of 4,651 branches across the country. The bank intended to procure a web-based comprehensive pension processing system to handle pension process effectively. It needed that the solution should have compatibility with Core Banking Solution included with installation, implementation & maintenance of all necessary hardware and software.
Banking Technology Refresh Solution

Banking Technology Refresh Solution

Our client is a major public sector bank with 3,400 branches across India and 6 foreign branches. The bank envisaged to modernize their datacentre by consolidating multiple silos of application infrastructure across multiple departments into a common infrastructure. It required to migrate different workloads ranging from a custom-built application, Oracle Database, MySQL Database, Web Workloads, DWH Workloads across all environments.

Let’s talk about your business needs

Fill out the form below and our experts will get back to you