Inspirisys-Facebook-Page

Mission Critical Data Center Support Services

About the Client & their Business Need

Our client, a Fortune 500 company, owns significant natural gas reserves. They wanted a specialized Data Centre Service Provider to support their core technology and application stack. Their existing service provider had frequent downtimes during business hours, badly affecting business.

Vertical
Energy

Practice
Infrastructure

Frequent

Downtime

Data

Protection

Interrupted

DC Operation

Our Solutions & Approach

  • E2E Datacenter Management Services with a Hybrid delivery Model, with special attention being given to the mission-critical technology asset hosting core applications.
  • Technology Management spanning Network, Storage, Backup Suites and Next Gen Firewall.
  • Optimization of IT Operations Management Tools for Proactive Monitoring and Automated incident notification.
  • Delivery framework with Centralized Program Governance, Historical analysis, Root cause analysis, First call resolution, Continuous Training with razor sharp focus on Availability and Performance SLA of DC Critical assets.
  • Robust Security Management and highest Compliance for Patching and Next Gen Firewall Policy Management.
  • Permanent fix for repeated technical issues with consultative engagement from IGSC Technology Tower leads.
  • A mature MIS reporting system with Dashboards & Trends Analysis
  • Detailed knowledge management & SOPs for resolution
End user computing support managed services

Benefits

  • Device uptime > 99.5 %
  • Improved Service Management process maturity
  • Zero Downtime for critical Applications
  • Reduction in security incidents.
  • Increased satisfaction level led by proactive monitoring, patching, and compliances.

Zero Downtime

For Critical Applications

Reduction

in Security Incidents

Smooth

DC Operation

Let’s talk about your business needs

Fill out the form below and our experts will get back to you