About the Client & their Business Need
Our client, a Fortune 500 company, owns significant natural gas reserves. They wanted a specialized Data Centre Service Provider to support their core technology and application stack. Their existing service provider had frequent downtimes during business hours, badly affecting business.
Vertical
Energy
Practice
Infrastructure
Frequent
Downtime
Data
Protection
Interrupted
DC Operation
Our Solutions & Approach
- E2E Datacenter Management Services with a Hybrid delivery Model, with special attention being given to the mission-critical technology asset hosting core applications.
- Technology Management spanning Network, Storage, Backup Suites and Next Gen Firewall.
- Optimization of IT Operations Management Tools for Proactive Monitoring and Automated incident notification.
- Delivery framework with Centralized Program Governance, Historical analysis, Root cause analysis, First call resolution, Continuous Training with razor sharp focus on Availability and Performance SLA of DC Critical assets.
- Robust Security Management and highest Compliance for Patching and Next Gen Firewall Policy Management.
- Permanent fix for repeated technical issues with consultative engagement from IGSC Technology Tower leads.
- A mature MIS reporting system with Dashboards & Trends Analysis
- Detailed knowledge management & SOPs for resolution
Benefits
- Device uptime > 99.5 %
- Improved Service Management process maturity
- Zero Downtime for critical Applications
- Reduction in security incidents.
- Increased satisfaction level led by proactive monitoring, patching, and compliances.
Zero Downtime
For Critical Applications
Reduction
in Security Incidents
Smooth
DC Operation
Why is InspiriSYS the Best Data Center Service Provider?
Inspirisys Solutions provide world-class Enterprise Data Center Solutions backed by full lifecycle support to ensure a lower cost of ownership. We take a holistic view across servers, storage, and networks. This enables us to provide optimized data center support services that efficiently share and dynamically align resources to meet ever-changing demands.
Find Out How We Helped Our Client
How We Help Our Clients
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