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IT Support Engineer

Location
Ludhiana or Baddi
Type
FullTime

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About Us:

With a legacy of over 25+ years, Inspirisys has excelled in driving digital transformation through cutting-edge technologies and as a subsidiary of CAC Holdings Corporation Japan, we embrace the core tenets of Japanese work culture, prioritizing quality and attention to detail to ensure our solutions meet the highest standards. This expertise has solidified our position as a trusted partner for industry-leading OEMs in the digital age. We specialize in custom-tailored solutions in Infrastructure, Enterprise Security & Risk Services, Cloud Services, Banking and Product Engineering & Development, empowering clients to meet their digital objectives.

Role Summary:

Experienced IT support technician proficient in the installation, configuration, and troubleshooting of desktops, laptops, peripherals, and software, including Windows. Skilled in patch management and the maintenance of network and local printers. Capable of VPN configuration and troubleshooting, with basic server support knowledge. Provides efficient remote support services.

Key Responsibilities:

  • Installation and configuration of desktops, laptops, and peripherals.
  • Troubleshooting hardware issues.
  • Software and Windows installations and configurations.
  • Patch installations.
  • Installation and maintenance of other computer peripherals, such as network and local printers.
  • VPN configuration and troubleshooting.
  • Basic server support.
  • Remote support.

Qualification:

  • 1+ years of experience
  • Excellent verbal, written and presentation skills.
  • Bachelor’s/Masters’ degree in Computer Science or a related field.