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IT Support Engineer - Field Engineer | Resident Engineer

Location
Mumbai, Pune, Goa
Type
FullTime

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About Us:

With a legacy of over 25+ years, Inspirisys has excelled in driving digital transformation through cutting-edge technologies and as a subsidiary of CAC Holdings Corporation Japan, we embrace the core tenets of Japanese work culture, prioritizing quality and attention to detail to ensure our solutions meet the highest standards. This expertise has solidified our position as a trusted partner for industry-leading OEMs in the digital age. We specialize in custom-tailored solutions in Infrastructure, Enterprise Security & Risk Services, Cloud Services, Banking and Product Engineering & Development, empowering clients to meet their digital objectives.

Role Summary:

Looking for an experienced desktop support engineer, proficient in setup, installation, and troubleshooting of desktops, laptops, servers, printers, and peripherals. Skilled in network setup, including routers, switches, and firewalls, with a deep understanding of Microsoft services such as Active Directory. Extensive knowledge of MS Office 365 and Outlook troubleshooting, coupled with experience in technical documentation and manual creation.

Key Responsibilities:

  • Setting up desktops, computers, servers, peripherals, cameras, and testing network connections.
  • Installing servers, laptops, and printers, including troubleshooting skills.
  • Knowledge of installing routers, switches, and firewalls.
  • Understanding Microsoft services like Active Directory.
  • Excellent problem-solving and multitasking skills with a customer-oriented attitude.
  • Working knowledge of office automation products and computer peripherals such as printers, laptops, and scanners.

Qualification:

  • 1+ years of experience in IT Infrastructure Managed Services in the Mumbai, Goa, and Pune regions.
  • Excellent verbal, written, and presentation skills.
  • Bachelor's or Master's degree in Computer Science or a related field.