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The Role of Infrastructure Management in Enabling a Superior Digital Experience for Your Employees

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Having a clear digital transformation strategy is no longer just a choice, but has become a necessity. The significance of having such a strategy has only increased since the pandemic. With the lives of employees being consumed almost completely by digital devices, both at home and work, there's an increasing need to ensure seamless digital experiences at all times.

Businesses around the globe have, as a result, started looking at digital experience management as a key strategy to enhance this journey and create a robust business model.

It has become equally important for businesses to look at striking the right balance between current business functions and the new digitally transformed environment. Robust infrastructure management solutions are essential for an enhanced digital experience. This blog looks at why infrastructure management is significant and how it can help in enabling a superior digital experience for employees.

Why infrastructure management is significant

Why infrastructure management is significant

Digital transformation today refers not just to technology, but also the management and scaling of this technology. Merely deploying the latest technologies will not automatically guarantee business growth. Your digital experience can only be enhanced when your organization has the right infrastructure in place to handle these technologies. When there's a solid IT infrastructure management strategy in place, organizations can go a long way towards achieving seamless operations in various platforms. This includes the hybrid and multi-cloud environments.

The latest technologies, including Artificial Intelligence (AI) and multi-cloud environments, have gained greater prominence. This will allow IT teams to increase their focus on customer-centric IT management policies and keep them abreast of the latest business processes.

Business continuity plans such as Virtual Private Networks (VPNs) and virtual desktop infrastructure (VDI) have become the biggest focal points during the pandemic. These technologies have allowed businesses to function smoothly, while also letting them adapt quickly to the remote work environment. In addition to this, IT infrastructure management services need to have an increased focus on other key aspects including digital diversity, network agility and other significant components of IT infrastructure.

How digital diversity can be managed

Digital transformation has the potential to completely reinvent the existing processes. It can create changes in the current operations, enhance digital diversity and increase the range of assets and technologies that are implemented in a business. Businesses have to ensure that they follow a well-planned strategy and successfully manage all their infrastructure components. They will be able to more easily avoid issues related to accountability when they can view all their details on a single, centralized screen.

Digital transformation through network agility

Digital transformation through network agility

Digital transformation, IT operations and many other services that businesses are usually reliant on would not operate seamlessly if not for an agile network. With IT teams focusing more on optimal performance, they must look at moving to the latest digital technologies, supported by AI for greater operational efficiency.

Network  management teams must look at deploying popular emerging technologies like software-defined wide area networks (SD-WANs). SD-WANs will increase your network agility while cutting down on infrastructure dependency. The biggest advantage of an SD-WAN is that it allows IT teams to make all updates on a real-time, centralized portal instead of working in silos and having no visibility as to who's doing what. It works even for different geographies. A resilient SD-WAN significantly reduces network downtime by allowing real-time detection of outages and an automatic switch over to working links.

Interaction between different infrastructure components

Infrastructure components interact through the convergence of networks, services and applications.

Analyzing the network path gains far greater significance in the process. When you analyze this network path, you get a snapshot of the whole infrastructure, which in turn will help in the seamless management of IT operations and systems. 

Infrastructure components interact through networks, services, and applications. Businesses can more effectively integrate newer components with older hardware and software and ensure smoother interactions using hyper-converged infrastructure storage.

Improve your digital experience management

A survey by Mckinsey found that only 16 percent of organizations saw an improved performance after doing a digital transformation. The success rate for digital transformation has also been relatively low. Less than 30 percent of businesses have been successful in implementing digital transformation strategies.

This proves that digital transformation should not just be restricted to digitalization. Businesses have to consider monitoring not only the infrastructure, but additional layers including websites, networks, applications, infrastructure, cloud, and the overall user experience.

The Inspirisys infrastructure management solution

At Inspirisys, we future-proof and modernize your core applications and infrastructure by offering advanced IT infrastructure solutions for the post-pandemic world. Our hyper-converged infrastructure solution helped a renowned cloud and e-Governance enabler for a majority of the Central and State Government organizations to optimize their automation services and go-to-market faster. Our intelligent WAN and SD-WAN solutions will ensure that networks can support today’s enterprise computing trends and offer innovations that will accommodate the business and end-user for a long time to come.

Get in touch with us for the most advanced IT infrastructure management services which can take your digital experience management to the next level!

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